We take your key performance indicators like “up-time” seriously. That is why FOSS is committed to stocking spare parts locally. We provide a wide range of parts and consumables designed to ensure optimum performance of your instrument. Contact the FossCare Hotline-Option 1 or by emailing Customer Service to place your order or to check prices and availability.

For your convenience, you may also shop for and order parts on our website, www.shopfoss.com. This is an easy way to take care of your needs on your own schedule.

Order Parts for your FOSS instrument online

Shipping and Delivery
Shipping and Delivery is available 24/7 for your service needs. Regular FOSS hours are Monday through Friday from 8:00 am-5:00 pm(CT). Contact the FossCare Hotline to place a product for shipping or delivery. Parts orders can be taken from 8:00 am until 5:00 pm Weekdays. Parts can also be shipped After Hours, Weekends, and Holidays (an after hour fee applies).

Counter-to-counter is also available during FOSS regular business hours for an additional shipping fee. Counter-to-Counter shipments must be called in by 2:00pm (CT), as the parts must be at the airport at least two hours prior to the departing flight time. Please contact Customer Service for current rates and for any questions you may have.

FOSS Spare Parts Manuals
We understand the importance that your FOSS instrument creates for your business. We provide online parts manuals for you to lookup the parts that you will need as well as easy access to order your parts through ShopFOSS.com.